Workflows

Build intelligent automations using visual workflows, AI, business logic, integrations, and custom workflow nodes. Learn how each node works and create powerful automation flows without writing backend code.

Getting Started

Start here to understand the Workflow workspace, how automations are structured, and the core concepts behind building and managing workflows in BotSkyrik.

Configure a Workflow Trigger

Learn how to configure the Trigger node in BotSkyrik, choose the workflow channel, select message events, define shared keywords, and control when the workflow should start.

Understanding Workflows

Get familiar with the Workflow workspace, templates, triggers, visual nodes, shared data, channels, and testing before building your first automation.

Workflow Nodes

Workflow Nodes are the building blocks of every BotSkyrik automation. Each node performs a specific task, such as collecting data, processing AI responses, executing custom code, making API requests, applying conditions, or interacting with external services. This section explains how each node works, when to use it, and how to configure it effectively within your workflows.

Configure the Message Node

Learn how to create messages inside a workflow, insert dynamic variables and emojis, use Buttons and Quick Replies correctly across channels, and combine multiple content blocks inside a single Message Node.

Configure the Media Node

Learn how to send images, videos, audio, and documents from a Workflow using the shared BotSkyrik Media Library or a direct external URL, while automatically respecting the media limits of each messaging channel.

Configure the Data Collection Node

Learn how to collect customer information inside a workflow, save answers to System or Custom Fields, validate responses, handle invalid or missing replies, and run actions after successful data collection.

Code Node

Execute custom JavaScript directly inside your BotSkyrik workflow to perform calculations, transform data, create workflow variables, and implement advanced business logic. The Code Node allows you to build powerful automations without relying on external services or backend code.

Configure the Condition Node

Learn how to branch a workflow using contact data, custom and workspace fields, tags, and supported live checks, with AND/OR logic and separate Yes and No paths.

Configure the Wait Node

Learn how to pause a workflow for a duration, continue on a specific or contact-based date, restrict delivery to selected hours and days, and safely resume the next step across supported channels.